OMFYS - Oracle Digital Assistant, AI chatbot solution

Digital assistants, powered by Artificial Intelligence (AI) and Natural Language Processing (NLP), are automating tasks for customers and employees globally, driving market growth. These chatbots optimize human resources, providing fast and informal navigation of websites, HCM applications, and customer portals. Crucially, they enhance customer loyalty by offering real-time support, overcoming a major challenge in the competitive landscape and ensuring swift interaction for a positive customer experience.

Oracle Digital Assistant (ODA) Platform

The Oracle Digital Assistant platform facilitates the development of chatbots equipped with natural conversational interfaces, supporting text or speech interactions with enterprise systems. Leveraging Artificial Intelligence (AI) and Natural Language Processing (NLP) powered by Neural Networks and Machine Learning (ML), the platform adeptly discerns user intents and provides relevant information or executes transactions through API connections to diverse back-end enterprise applications. Simplifying the creation and training process, Oracle Digital Assistant eliminates the need for specialized AI skills. The resulting digital assistant can be seamlessly deployed across various chat and voice channels, custom mobile apps, or powerful websites.

Some Use cases of Digital Assistant based on various business functions

HCM Application: Streamlining new hiring and onboarding processes.
Marketing: Enhancing engagement and communication strategies.
After-sale Customer Support: Providing dedicated assistance services.
Dealership Incentive Payouts: Facilitating effective communication.
On-Demand Analysis Reports: Generating insights for management decisions.
Online Customer Assistance in Banks: Ensuring efficient support services.
Asset Management: Optimizing the management of organizational assets.
Integration with Mobile Apps: Seamless inclusion as part of existing applications.

A Brief Insight about OMFYS – The Inception

OMFYS is a one stop source for Digital Transformation solutions and services. OMFYS is a global IT company, having a presence in India, UAE, UK and USA. OMFYS provides solutions and services for enterprise business process digital transformation.

OMFYS mainly offers; business rule engine automation, business process management workflow automation, predictive analytic platform, visualization solutions, digital assistant platform (AI ChatBot) solutions, RPA & Cognitive Solutions, middleware solutions, and other cutting edge technology Integration Solutions on Cloud.

OMFYS has a highly skilled, well-trained and motivated team ready to work cohesively to deliver business process digital transformation solutions and services across India, UK, US & APAC regions. The business operations across the globe are efficiently supported by the company’s development centers located in India, UK and US.

Why OMFYS

OMFYS transforms the enterprise business processes to Industry 4.0 level by automating Process Management Workflow, Business Rule Engine, Business Application solutions, Digital assistants and Digital Workforce Platforms, Application Integrations, AI & Analytics and Mobility. Fulfilling consumer requirements and providing solutions are a result of a detail oriented methodology that we at OMFYS can efficiently navigate through. Our Minds For Your Solutions is the perfect cross-road for Digital Transformation.

The Key differentiator